Privacy Policy

impeltec is committed to protecting your privacy.  We know that you care how your information is used and shared, and we appreciate your trust that we will do so carefully and securely.  We abide by the National Privacy Principles set by the Autralian Privacy Act 1988, and any relevant privacy legislation enforced in other jurisdictions.  This Privacy Policy sets out impeltec's policy with respect to our collection, use, and disclosure of personal information and data.  By using our website, you consent to the terms outlined in this Privacy Policy.

What information do we collect?

We may collect personal information from you when you register on our site, fill out a form, make a purchase or enter into a contractual arrangement with us.  Personal information may include, but not be limited to, details such as your name, address, telephone number and email address.  You may, however, visit our site anonymously.

What do we use your information for?

Any of the information we collect from you may be used in one of the following ways:

  • To personalize your experience.  The information you provide us helps us to better respond to your individual needs.
  • To improve our website.  We continually strive to improve our website offerings based on the information and feedback we receive from you.
  • To improve customer service.  We may use your information to help us more effectively respond to your customer service requests and support needs.
  • To process transactions.
  • To send periodic emails.  If you provide us with an email address, it may be used to send you information and updates pertaining to a specific order, occasional company news, updates, related product or service information, etc.  If at any time you would like to unsubscribe from receiving future emails, please contact us.
  • To administer a contest promotion, survey or other site feature.

How do we protect your information?

We implement a variety of security measures to maintain the safety of your personal information, and to protect against the loss, misuse and unauthorized alteration of the information under our control.

How do we maintain the accuracy of your information?

We endeavour to maintain the accuracy of your information to the best of our abilities. However, we rely on the accuracy of personal information as provided to us by you.  Therefore, we encourage you to contact us if the personal information we hold about you is incorrect or changes.

Do we use cookies?

We may use cookies from time to time to help personalise your online experience with us.  Cookies are unique identifiers that are stored by your browser in the form of a text file.  They are used to enable our systems to recognize your device and/or store relevant information between pages and/or visits.  Any personal information collected about you through cookies will be treated in accordance with this Privacy Policy.  If you have set your browser to warn you before accepting cookies, you should receive a warning message with each cookie.  You may refuse cookies by turning them off in your browser; however you should be aware that our site, like most other sites you visit, may not work well with cookies disabled.

Do we disclose any information to outside parties?

We do not sell, trade, or otherwise transfer to outside parties your personally identifiable information.  This does not include trusted third parties who assist us in operating our website, conducting our business, or servicing you, so long as those parties agree to keep this information confidential.  We may also release your information when we believe release is appropriate to comply with the law, enforce our site policies, or protect ours or others rights, property, or safety.  However, non-personally identifiable visitor information may be provided to other parties for marketing, advertising, or other uses.

Withdrawal of Consent

Except as required by law, we will not use or disclose your personal information for any purpose for which you refuse us consent or later withdraw your consent.  If you withdraw consent, you agree that in spite of this withdrawal we may continue to use the personal information previously provided to us to the extent that we are contractually obligated to do so and to the extent necessary to enforce any contractual obligations you may have with impeltec.  You also understand that although you can use our site for some purposes without providing us with any personal information, we need personal information about you for some services, including those that require payment or involve an ongoing relationship with impeltec or our partners.  If you refuse to provide us with the information we require or later withdraw your consent to use and disclose this information, we may no longer be able to provide you with these services.

Third party links

Occasionally, at our discretion, we may include or offer third party products or services on our website, or provide links to other sites.  These third party sites have separate and independent privacy policies.  We therefore have no responsibility or liability for the content and activities of these linked sites.  Nonetheless, we seek to protect the integrity of our site and welcome any feedback about these sites.

Changes to our Privacy Policy

impeltec will occasionally update this Privacy Policy to reflect company and customer feedback or changes to privacy legislation. If we do change our privacy policy, we will post those changes on this page.  This policy was last modified on 12 May 2012.

Terms of Use

Please also visit our Terms of Use section establishing the use, disclaimers, and limitations of liability governing the use of our website.

Contact Us

impeltec welcomes your comments regarding this Privacy Policy.  If you believe that we have not adhered to this Policy or if you wish to review or edit your personal information, please contact us by email here.