About Us

What We Do

impeltec provides services and solutions that specialise in infrastructure, cloud technologies, end-user workplace services, identity management, and cyber security.  By partnering with our customers, our services allow us to significantly lower your costs, and minimise the investment in resourcing and infrastructure needed to support your environment ongoing.

We have a wide range of skills with Microsoft technologies, including capabilities in architecture, design, implementation, support, and ongoing managed services. We have many years of experience with Active Directory, Unified Endpoint Management, and the System Center suite, and a strong focus on cloud services with expertise in Azure, Microsoft Entra, Microsoft 365, and Microsoft Intune.

We put security and compliance at the forefront of our solutions, leveraging the extensive Microsoft cloud services including Microsoft Defender and Microsoft Purview.

We offer the world's first and only self-service SOE Portal, a cloud-based Software-as-a-Service (SaaS) subscription offering that brings our automation directly to our customers and allows you to design your custom Windows build without any infrastructure or technical expertise.  With our latest CloudDeploy technology, you can now deploy Windows 10 or Windows 11 direct from the cloud to your end-user devices.

We offer complementary services for the full lifecycle of end-user computing, including such services as application packaging, deployment consulting, and endpoint management.

Our services are delivered in accordance with ITIL service delivery methodologies.

Who We Are

impeltec has a wealth of experience in Microsoft® technologies, SOE design and build, endpoint management, Windows automation and cloud computing.  Our skills range from management and delivery, to architecture, technical consulting and design, through to implementation and support.  impeltec's employees are selected to share our core beliefs: to problem solve, innovate, automate, improve, and partner with our customers, never compromising on quality.

Under the old Microsoft partner program, impeltec was a Gold Microsoft Partner with the Cloud Platform and Cloud Productivity competencies; under the new program launched in 2022, impeltec is recognised as a Microsoft Solution Partner with the Infrastructure and Modern Work designations.

Our Philosophy

impeltec offers its customers dependable and consistent IT services by following a model that emphasizes automation, standardisation and repeatability.   Our expert end-user skills ensure that the technologies and services function smoothly, and that the customer is happy with the IT services they receive.   impeltec values honest, friendly and long-term relationships with its customers. We strive to understand our customers' business and IT approach.   By doing this, we aim to deliver the best quality and the most efficient and cost-effective solutions that suit our customers' needs.   We collaborate with our customers, keeping in touch regularly through an open-door policy, ensuring a result where all parties can benefit from the experience.

Our Mission

Mission Vision Values
To enable businesses with an efficient means to configure and deploy IT services and solutions using innovative automation to provide standardisation and reliability. To innovate cost-effective, efficient and high quality products and services, building a strong and stable customer base and channel partner relationships. Professional customer service, high quality products and services, and reliability for our clients.  Maintain employee wellbeing and responsible citizenship. 

*Microsoft, Windows, Azure, Endpoint Manager, System Center, Microsoft 365 and Intune are either registered trademarks or trademarks of Microsoft Corporation in the United States and/or other countries.